University of Extremadura, Avda. de Elvas s/n. 06006 Badajoz, Spain.
University of Extremadura, Avda. de Elvas s/n. 06006 Badajoz, Spain.
University of Extremadura, Avda. de Elvas s/n. 06006 Badajoz, Spain.
|
Abstract Research on the place-of-origin effect has proliferated in recent decades, although there are still gaps in this field, especially in relation to the region-of-origin (ROO) and to the influence of certain moderating variables on the effect. The purpose of this paper is to analyse the ROO effect in the purchase of wine, paying special attention to the moderating role played by familiarity. Via a survey of 427 consumers carried out in the region of Extremadura (Spain), the paper study how variables as the region’s overall image, its image as a wine producer, the perceived quality of its products, and consumer ethnocentrism affect the intention to purchase regional wines. To reach that goal, a structural equation model was applied using the Partial Least Square technique to identify the variables that explain and moderate this intention. The results show the region’s overall image (2.65% of contribution to the purchase intentions explained variance), its image as a wine producer (8.39%), the perceived quality of its products (22.42%), and consumer ethnocentrism (10.23%) to affect the purchase intentions directly and indirectly. The confirmation of a moderating effect of familiarity in one of the model relationships contributes to give answer to one of the most significant questions in marketing theory about the origin effect. These results have important managerial implications for policy decision-makers, confirming the value of implementing communication campaigns that pursue improvement of the region’s image as a brand. Additional key words: Spanish wine market; partial least square; structural equation modelling; consumer behaviour; region image; perceived quality; consumer ethnocentrism. Abbreviations used: AVA (American Viticultural Area); AVE (Average Variance Extracted); DVA (Designated Viticultural Area); GoF (Goodness-of-Fit); PDO (Protected Designations of Origin); PGI (Protected Geographical Indications); PLS (Partial Least Squares); ROO (Region-of-Origin). Citation: García-Gallego, J. M.; Chamorro-Mera, A.; García-Galán, M. M. (2015). The region-of-origin effect in the purchase of wine: The moderating role of familiarity. Spanish Journal of Agricultural Research, Volume 13, Issue 3, e0103, 11 pages. http://dx.doi.org/10.5424/sjar/2015133-7581. Received: 18 Feb 2015. Accepted: 08 Jul 2015 Copyright © 2015 INIA. This is an open access article distributed under the Creative Commons Attribution License (CC by 3.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Funding: Government of Extremadura and the European Social Fund (IV Plan Regional de I+D+i). Competing interests: The authors have declared that no competing interests exist. Correspondence should be addressed to José Manuel García-Gallego: garciagallego@unex.es |
|
CONTENTS |
Globalization and the consequent increase in the level of competition have made the origin or source of a product an attractive attribute for brand differentiation. This is especially so in certain categories of agro-food products. For this reason, academic research on the so-called “place-of-origin effect” has proliferated in recent decades. Papadopoulos & Heslop (2003) define this effect as “a set of strengths and weaknesses related to the place-of-origin that incorporate or subtract the value supplied by a brand or service to the producer and/or its clients”. This added value can come from environmental and human factors already existing in the place. It may manifest itself in different ways: through the consumer’s perceived quality of the product, through their attitudes and preferences, or through their purchase intention.
A review of the academic literature showed that most of the studies looking at the variables that influence the existence of a place-of-origin effect have focused on the nation level, i.e. the country-of-origin effect (Claret et al., 2012; Godey et al., 2012; Lee et al., 2013; Lagerkvist et al., 2014). Conversely, the study of the region-of-origin (ROO) effect has been left somewhat in the background (González & Villanueva, 2001; Pharr, 2005; De Francesco et al., 2012). However, there are some product categories, such as wine, in which the differentiating attributes are generated by the characteristics of a specific region of the country. This is the reason for the growing importance of Protected Designations of Origin (PDO) and Protected Geographical Indications (PGI) in southern European countries, the American Viticultural Areas (AVAs) in the USA, the Designated Viticultural Areas (DVAs) in Canada, or the Australian Geographical Indications. The greater uniformity and consistency of the characteristics of a region than those of a country allow these products to convey an identity based on the know-how of its people, its climate, its agricultural conditions, and its traditions. The product is thus endowed with a unique personality and identity that cannot be imitated by other regions or countries that do not have all these characteristics together simultaneously. Research on this topic usually treats the ROO effect as a primarily two-dimensional construct, with human factors comprising one dimension and natural conditions the other (van Ittersum et al., 2003).
In wine production in particular, regions are much more homogeneous in terms of human and natural factors than countries. Hence, according to Bruwer & House (2003), regional branding allows the possibility of differentiating a product from both foreign and domestic competition.
Due to the above, there exists a need for a further research on the influence of ROO on consumer behaviour. Based on a number of ideas and hypotheses suggested by a prior qualitative study carried out by the research team (García-Galán et al., 2012, 2014), this paper aims to study how variables as the region’s overall image, its image as a wine producer, the perceived quality of its products and consumer ethnocentrism, affect the consumer intention to purchase regional wines. In addition, the moderating role played by familiarity with the product category and with the product origin is also examined in order to contribute to one of the most significant questions in marketing theory about the origin effect.
Proposal of a model of the ROO effect
In European wine-producing countries, previous research has shown that ROO is one of the most important attributes in consumers’ purchase processes; in some cases, even more so than price. Perrouty et al. (2006) used a discrete choice method to survey European wine purchasers (from four countries), and found that ROO equity is significantly moderated by the other attributes of the wine. In Italy, Casini et al. (2009) showed that, when consumers are choosing a wine for a dinner at home with their friends, they firstly tended to select a wine they had tried previously, and secondly matched the wine to the food. However, these Italian consumers seemed to give less importance to the origin of the wine, although the vast majority of them usually bought wines produced in their own region. Some studies of the Spanish market have shown the relevance of the ROO and the PDO (Martínez-Carrasco et al., 2006; Bernabéu et al., 2008, 2013; Kallas et al., 2013). Except for some regions (Martínez-Carrasco et al., 2006; Bernabéu et al., 2008), consumers have a strong preference for locally produced wines as against national and imported wines.
Regarding “New World” wine countries such as Australia or USA, where grape varietal marketing has played a significant role in consumers’ purchase processes, ROO is also gaining importance in wine marketing since the end of 1990´s (Bruwer & House, 2003; Johnson & Bruwer, 2007). The importance of the ROO effect in these markets has been analysed by various authors. Bruwer & House (2003) found that ROO ranked third behind price and grape variety/wine style in Australian consumers’ wine purchase intention in a retail outlet. According to Johnson & Bruwer (2007), the wine’s region is the most important quality-predicting information on wine labels in the California market, with over 85% of consumers taking the region into account when evaluating a wine label. Indeed the region was the most often reported source of information, above brand, vintage, appellation, state, or country. Similarly, Atkin et al. (2007) found that the geographic origin of the wine was the most important attribute for both Australian and New Zealand consumers when choosing wines; in addition, local wines were preferred over all the other choices presented. A study by Atkin & Johnson (2010) found brand to be the commonest attribute used by consumers, followed by two geographical elements (country and region). Less important were other attributes such as vintage, state, label, medals won, alcohol content, appellation, and organic production attributes. Lacey et al. (2009) found that, for Australian consumers in a fine restaurant setting, the region followed only grape variety in being the strongest attribute they used in their risk reduction strategies when selecting the wine to go with their meal. However, other studies in Australia report different results. For instance, the relative importance of ROO among the main wine product attributes was found to be just fifth in a study by McCutcheon et al. (2009), after quality, price, style and variety.
Besides the study of the importance given to the place-of-origin, an important question that still remains to be important and should be analysed in detail is the existence of certain antecedent and moderating variables of the place-of-origin effect (Pharr, 2005). The literature review carried out for this study allows highlighting some of the main conclusions obtained by the scholars about these variables:
As we noted above, most of the studies on the place-of-origin effect have focused on the nation level and further research is needed on the ROO effect (González & Villanueva, 2001; Pharr, 2005; De Francesco et al., 2012). Based on the literature review, we designed the structural model shown in Fig. 1a with which to study the ROO effect in the Spanish wine market. The specific objective was to determine the variables that explain and moderate the intention to purchase regional wines. The model proposes direct and indirect effects of the following antecedent variables on the purchase intention: the region’s image, the region’s image as a producer in this product category, the perceived quality of the region’s products, and consumer ethnocentrism.
|
|
The model poses a number of ideas and hypotheses that had been suggested by a prior qualitative study carried out by the research team. This was an exploratory, qualitative, longitudinal (2002-2008) study, the objective of which was to assess the views and beliefs of the managers of wineries in a wine-producing region of Spain about the importance of regional origin and the PDO for consumers (García-Galán et al., 2012, 2014).
Ahmed & d’Astous (2007) showed that perceptions of a product’s quality are influenced by the image consumers have of its country of origin. Similar findings have been reported in other studies, such as those by González & Villanueva (2001), Srinivasan et al. (2004), and Verlegh et al. (2005). Van Ittersum et al. (2003) showed how consumers’ attitudes towards an ROO influence their perceptions of quality, although only for one of the two product categories they analysed in their study. In the case of the product under study in this present work, Lee & Lockshin (2011) found that the image of Australia has a strong positive influence on the perceptions of its wines. Given the above, we posit the following hypothesis:
H1: The better the overall image consumers have of a region, the better their perceptions of the quality of its products.
In addition to the aforementioned effect that the overall image of a place has on the perception of its products’ quality, various studies have shown that this image also affects purchase intentions. In particular, it has a direct and positive influence on the final variable of our model (Van Ittersum et al., 2003; Srinivasan et al., 2004; Verlegh et al., 2005; Ahmed & d’Astous, 2007; Lee et al., 2013). On the basis of these results, we therefore posit the following hypothesis:
H2: The better the overall image consumers have of a region, the greater their purchase intention towards its products.
Another of the conclusions drawn from the literature review was that the perception of quality of the products of a given origin directly and positively influences the purchase intention or preference towards products of that origin (González & Villanueva, 2001; Van Ittersum et al., 2003). More recently, Lee & Lockshin (2011) have shown that consumers’ beliefs about the wines of some given place are positively related with the purchase intentions. For this reason, we posit the following hypothesis:
H3: The better the perception of quality consumers have of a region’s products, the greater their purchase intention towards them.
As mentioned above, there have been several studies that have examined the role the overall image of a place plays in the purchasing behaviour of consumers towards its products. However, according to Van Ittersum et al. (2003), when the study is focused on a specific product category, the predictive value of this variable is usually not high. They state that it is also necessary to measure the region’s image as a producer in that product category. In this regard, there have as yet been few studies that have included this variable. Nevertheless, we posit the following hypothesis:
H4: The better the image consumers have of a region as producer of a specific product category, the better their perceptions of quality of that region’s products.
Van Ittersum et al. (2003) attempted to show that this variable has no direct influence on consumer preferences for the region’s products. They were unable to accept this hypothesis, however, since it was not confirmed in one of the two categories they studied. In the present study therefore, we posit the following hypothesis:
H5: The better the image consumers have of a region as producer of a specific product category, the better their purchase intention towards the region’s products.
Furthermore, the aforecited authors consider that consumers’ overall attitude or image about a region can directly influence their image of it as a producer of a particular category of product. We therefore posit the following hypothesis:
H6: The better the overall image consumers have of a region, the better their image of it as producer of a specific product category.
Finally, we included the consumer ethnocentrism variable in the model as numerous studies have found it to be positively related to both domestic purchasing behaviour and the perceived quality of domestic products (e.g.,Luque et al., 2004; Dmitrovic et al., 2009). The hypotheses to be tested are:
H7: Consumers’ ethnocentric tendencies are directly and positively related to the purchase intention towards their region’s products (domestic purchasing behaviour).
H8: Consumers’ ethnocentric tendencies are directly and positively related to their perceptions of quality of their region’s products.
In addition to analysing the relationships between the variables of the structural model, a further objective was to determine the moderating role that a consumer’s familiarity with the product category can play in some of the relationships of the model. Studies such as those by Perrouty et al. (2006), Atkin & Johnson (2010), and Atkin & Newton (2012) have shown that consumers who are more expert and involved in the purchase of wine give greater importance to the ROO information in their purchasing process. Other studies that have included this variable in the general place-of-origin context are those of Insch & McBride (2004) and Srinivasan et al. (2004). In these cases, however, the results have been contradictory as to whether such a moderating effect exists, and if so, in which sense. Our working hypotheses were therefore (Fig. 1b):
H9: Familiarity with the product category moderates the relationship between a region’s the image as producer of the product category and the perceived quality of the products from that region.
H10: Familiarity with the product category moderates the relationship between the perceived quality of a region’s products and the purchase intention towards those products.
The same as with familiarity with the product category, consumers’ level of knowledge of an origin or of its products may play a moderating role in the relationships between the variables of the structural model (González & Villanueva, 2001; Lee & Lockshin, 2011; Gázquez et al., 2012). Therefore, our last two hypotheses were (Fig. 1b):
H11: Familiarity with an origin’s products moderates the relationship between a region’s image as a producer of a specific product category and the perceived quality of that region’s products.
H12: Familiarity with an origin’s products moderates the relationship between the perceived quality of that region’s products and the purchase intention towards those products.
Research design
To test the proposed relationship model, we applied the partial least squares (PLS) regression technique (Chin, 1998). All computations were done using the SmartPLS software package. The data came from a survey of regular or occasional purchasers of wine in the region of Extremadura (Spain). The study’s technical data sheet is given in Table 1. The sampling procedure was non-probabilistic, by gender and province of residence quota, with the aim of achieving a sample representative of the region. The final sample size was 427 individuals.
The questionnaire included various questions to measure each of the model’s variables. To measure the overall image that the respondents have of the region, we adapted the scale proposed by González & Villanueva (2001). This has five items with which to measure the image of a country: quality of life, wealth, technological level, education level, and political stability. We excluded this last item because in general it is not an element that differentiates regions of the same country. We added three more items: one relating to the attractiveness of the region as a tourist destination, another to the effectiveness of the region’s political management, and one to the region’s overall image. Thus, the final scale comprised seven items. The respondents scored their responses on a 7-point Likert scale.
To measure the image that the respondents had of the region as a wine producer, we took as referent the work of Van Ittersum et al. (2003). According to those authors, the image of a country or region as a producer of a product category has three dimensions: the human factor, the climate factor, and the natural environment factor. They therefore introduced items referring to the qualifications of the region’s workforce, to its people’s culture and experience, to its climate, and to its soil types, among others. For the purposes of the present study, we adapted some of those items to the specific case of wine. The final scale used comprised seven items.
The scale to measure the perceived quality of the region’s wines was based on the proposals of Klein et al. (1998) and González & Villanueva (2001). The former used four items, three of which were retained for the present study – those relating to overall quality, to the quality-price relationship, and to the respondents’ confidence regarding the quality of the region’s wines. The excluded item referred to the good workmanship of the product, an aspect associated with other industrial products, but not with wine. With respect to the scale proposed by Klein et al. (1998), this included items on the workforce, technological level, quality, reliability, design, and value in relation to the product’s price. Most of them do not apply to agro-food products, but the item regarding the quality of the region’s product in comparison with those produced in other regions was retained. Thus, the final scale used comprised four items.
To measure the respondents’ purchase intentions towards the region’s products, we took items from the scales proposed by Olsen et al. (1993), and Klein et al. (1998), eliminating those that did not apply to agro-food products. The final scale used comprised four items that the respondents scored on a 7-point Likert scale.
To measure the level of the respondents’ ethnocentrism as consumers, we chose to use the CETSCALE scale created by Shimp & Sharma (1987). This has been validated for different countries and contexts (e.g.,Olsen et al., 1993; Klein et al., 1998; González & Villanueva, 2001; Luque et al., 2004; Srinivasan et al., 2004; Jiménez & San Martín, 2010; Dmitrovic et al., 2009). It consists of 17 items scored on a 7-point Likert scale. The minimum score for a respondent would thus be 17 points, and the maximum 119 points. For the present study, we adapted the items to refer to a regional level since the original scale referred to countries.
The respondents’ familiarity with the product category was measured by four questions about the wine-making process and types of wine. The respondents could choose one of the three options available: “true”, “false”, or “do not know”. With this system, we divided the respondents into two groups: high (expert) and low levels of knowledge. For a respondent to be considered an expert in the product category they had to answer three of the four questions correctly. It was felt that this system was more objective than evaluating the respondent’s knowledge about the products by means of a self-assessment question (Ahmed & d’Astous, 1999).
Finally, to measure the respondents’ familiarity with the products from their region, we included an open question in the questionnaire in which the respondents were asked to enumerate the region’s wine PDOs that they knew. Those respondents who recognized the Ribera del Guadiana PDO were considered to have a sufficient level of familiarity with wine from Extremadura.
To analyse the moderating effect of both types of familiarity, comparisons were made using the multi-group analysis (Chin, 2000). In this procedure, a Student’s t-test is calculated using Eq. [1] below. This equation derives from a Student’s t-distribution with m+n–2 degrees of freedom, where Sp (Eq. [2]) is an estimator of the pooled variance of the standard errors, m and n are the sample sizes of the two subgroups, and the SEs are the standard errors of the structural model’s standardized coefficient for each group.
The measurement model was analysed taking into account the individual item reliability and the constructs’ discriminant validity. First, the loadings were estimated for each item onto the respective latent variable, accepting as valid those whose loadings were ≥0.707, indicating that over 50% of the observed variance is explained by the construct. Initially, various items did not meet this criterion. They were therefore eliminated from the model, which was then re-run so as to detect further items to eliminate. After four rounds of this procedure, eight items had been eliminated from the ethnocentrism scale, four from the regional image scale, one from the region’s image as a wine producer scale, and another one from the perceived quality scale (Table 2).
The reliability and convergent validity indices (Table 2) surpassed the critical values for acceptance. Specifically, the values of Cronbach’s alpha for the five constructs were between 0.696 and 0.93, indicative of good reliability among each construct’s indicators. Only that for the image of the ROO did not exceed the reference value of 0.7, although even then it came very close. In addition, the composite reliability indices of all the constructs far exceeded the reference value of 0.60. Also, the values of the average variance extracted (AVE) were greater than 0.5, thus ensuring the convergent validity of the model.
Finally, to assess the discriminant validity of constructs, Barclay et al. (1995) suggested that no item should have greater loadings on other constructs than on that which is to be measured. Thus, a construct will have discriminant validity when its AVE is greater than the square of the correlations of that construct with the rest. Table 3 shows that discriminant validity was confirmed, so that it was possible to proceed with the evaluation of the structural model.
Figure 2 shows the results of the estimation of the structural model. Using the bootstrap resampling technique with 500 sub-samples, we obtained the t-values and verified the significance of the causal relationships established in the model. All the values of the Stone-Geisser Q2 criterion were greater than zero, confirming the model’s predictive relevance. The perceived quality of the region’s wine (22.42%) is the variable that contributes most to the explanation of purchase intention. It is followed by ethnocentrism (10.23%) and, to a lesser extent, the region’s image as a wine producer (8.39%) and its overall image (2.65%). Analysing variable by variable, one observes the influence of the region’s image as wine producer on the perceived quality (28.15%) and, to a lesser extent, its direct influence on the purchase intention towards its wines (8.39%). The region’s overall image plays an important role in the model because, even though the percentages are low, it contributes to the explanation of three of the model’s variables: the region’s image as a wine producer (4.72%), perceived quality (3.18%), and purchase intention (2.65%). Finally, consumer ethnocentrism shows an influence on the two variables with which it is related in the model: perceived quality (7.43%) and purchase intention towards the region’s wines (10.23%). Therefore, all of the hypotheses posited in the study are confirmed.
|
|
The model shows an acceptable predictive level (R2) as it contributes to explaining 43.7% of the variance in purchase intention, 38.8% in perceived quality, and 4.7% in the region›s image as a wine producer. The model has an overall moderate goodness-of-fit (GoF=0.196).
We next carried out an analysis to determine whether familiarity moderated two of the model’s relationships – that between the region’s image as a wine producer and the perceived quality of its wines, and that between this latter and the purchase intention towards those wines. To this end, the sample was divided into two subgroups of respondents, those who had shown a high level of knowledge and those who had shown a low level.
The moderating effect of familiarity with the product category was confirmed only for the relationship between the region’s image as a wine producer and the perceived quality (Table 4). Thus, hypothesis H9 is accepted and hypothesis H10 is rejected. The negative value of the differences between the loadings of the two groups indicates that, in this case, the relationship between these two variables is stronger for the group with the lower level of familiarity with wine, i.e., those consumers with less knowledge about this product present a stronger link between the image formed in their minds about the region as a wine producer and their perception of the quality of its wines.
The case with the second moderating variable (familiarity with the region’s wines) is the same (Table 4). The moderating effect was confirmed only for the first relationship, confirming hypothesis H11 and rejecting hypothesis H12. Moreover, the results again confirm that consumers who are less familiar with the region’s wines present a stronger link between the image formed in their minds about the region as a wine producer and their perception of the quality of its wines.
Competing in the agro-food sector is becoming increasingly complex with the liberalization of its markets and their ever more exigent demands. Small regional producers today have to face competition not only from other producers in their own country, but also from a growing number of international competitors who are entering their domestic market thanks mainly to the procurement policies of the large retail chains.
In this environment, the agro-food industry has been forced to look for mechanisms that allow it to access sales channels by differentiating their offer from those of its competitors. These mechanisms include those related to strict requirements of food safety and quality. However, implementing the strategies and marketing actions needed to differentiate their brands is often very difficult and expensive for small regional producers. Acting independently is not profitable. Any option has therefore to involve regional industries forming associations to promote the demand for quality domestic products. The product’s origin has to become a key factor in consumers’ purchase intentions, and hence a source of competitive advantage for the region’s businesses.
From a marketing perspective, one of the most important associative measures is the creation and enhancement of branding by means of guarantee labels that cover conjointly the products of all the associated producers. Two examples of these guarantee labels are the PDOs and the “Alimentos de…” [“Foods from…”] brands. These combine criteria of quality and place-of-origin in the selection of products approved to use them.
Europe’s public administrations, and in particular, those of the different regions, consider today that support for these brands should be a priority in their commercial policies to protect their agro-food sector. But the effectiveness of this policy will depend on the value consumers attach to those brands. Therefore, for a public administration to be able to design optimal promotion strategies, it is necessary first to answer the key question: How important is the ROO in consumers’ food purchasing decisions (the place-of-origin effect)?
To answer this question, we have here tested a structural equation model that explains the purchase intention for a region’s wines. The model’s results confirmed the direct effects of the region’s overall image on purchase intention, which is coherent with the studies of Van Ittersum et al. (2003), Srinivasan et al. (2004), Verlegh et al. (2005), Ahmed & d’Astous (2007) and Lee et al. (2013). There is also confirmation of a direct effect of the region´s image as a wine producer on purchase intention, as it was shown in the study of Van Ittersum et al. (2003). The indirect effects of these two variables on purchase intentions through the perceived quality of the region’s wines was also confirmed, as previous research had shown (González & Villanueva, 2001; Van Ittersum et al., 2003; Srinivasan et al., 2004; Verlegh et al., 2005; Ahmed & d’Astous, 2007; Lee & Lockshin, 2011).
These results have important managerial implications for policy decision-makers. For one thing, they confirm the value of implementing communication campaigns that pursue improvement of the region’s image as a brand, i.e., they confirm that collective regional brands not only have value as tools for external promotion, but also as an incentive for domestic consumption of the region’s products, especially by the more ethnocentric consumers. It was found that an improvement in the region’s overall image would have positive effects on the sale of the region’s wines. Hence, joint action of the region’s wine-makers and its public administration in matters of communication will have positive effects in terms of marketing this product domestically.
The case is similar for the region’s image as a wine producer variable, which directly influences the perceived quality and the purchase intention. Awareness campaigns targeted at the society of the region about its wine-making culture and tradition, as well as the possible actions of training qualified personal and of environmental conservation of the region’s soils and land-use will redound in an enhanced purchase intention for its wines.
In line with previous studies on this subject (Shimp & Sharma, 1987; Luque et al., 2004; Dmitrovic et al., 2009), we found a positive relationship between consumer ethnocentrism and both the perceived quality of the wines and the purchase intention. This also provides clues for those in the regional governments and firms who are responsible for commercial policies on how to set the focus of their communication campaigns. If ethnocentrism influences these variables positively, the communication strategy can be focused on praising the product’s regional origin, highlighting the positive effect of consumers’ decision to opt for the region’s products in helping support and revitalize employment and the economy in their immediate environment.
Another important conclusion of this study, because of its contribution to one of the most significant questions in marketing theory about the origin effect, is the confirmation of a moderating effect of familiarity in one of the model’s relationships. The results showed that both familiarity with the product category and familiarity with products from a specific origin moderate the relationship between the region’s image as a wine producer and the perceived quality of those wines. In this sense, the results allow us to conclude that those consumers with less knowledge about wine present a stronger link between the image formed in their minds about the region as a wine producer and their perception of the quality of its wines. These results are contrary to the conclusions reached by Perrouty et al. (2006), Atkin & Johnson (2010), and Atkin & Newton (2012). Those authors found that consumers who are more expert and involved in their purchase of wine give greater importance to information about its ROO in their purchasing process. The present results are, however, consistent with the theory of the halo and summary construct effects (Han, 1989). Jaffe & Nebenzahl (2001) define the halo effect as follows: “Due to the need to evaluate products when one has limited information about their attributes, consumers use the images or stereotypes they have about the countries-of-origin to formulate attitudes about those products.” According to those authors, when the consumer gains familiarity with the true attributes of a product category, their image of the country becomes a “summary” of the attributes related to the product categories they know about that are produced in that country. In the present study, the consumers who are relatively unfamiliar with wine tend to make quality assessments based on the image they have of the region as a wine producer. The results for the second moderating variable – familiarity with the region’s wines – reinforce this theory of the halo and summary effects defended by Han (1989) and Jaffe & Nebenzahl (2001). It was, however, not possible to confirm any moderating effect of familiarity in the relationship between perceived quality and purchase intention towards the region’s wines. Future research could address this question into a greater depth.
| ○ | Ahmed SA, D’Astous A, 1999. The importance of country images in the formation of consumer product perceptions. Int Market Rev 16(2): 108-126. http://dx.doi.org/10.1108/02651339910267772 |
| ○ | Ahmed SA, D’Astous A, 2007. Moderating effect of nationality on country-of-origin perceptions: English-speaking Thailand versus French-speaking Canada. J Bus Res 60(3): 240-248. http://dx.doi.org/10.1016/j.jbusres.2006.11.004 |
| ○ | Atkin TS, Johnson R, 2010. Appellation as an indicator of quality. Int J Wine Bus Res 22(1): 42-61. http://dx.doi.org/10.1108/17511061011035198 |
| ○ | Atkin TS, Newton SK, 2012. Consumer awareness and quality perceptions: A case for Sonoma County wines. J Wine Res 23 (2): 155-171. http://dx.doi.org/10.1080/09571264.2012.676540 |
| ○ | Atkin TS, Nowak L, Garcia R, 2007. Women wine consumers: Information search and retailing implications. Int J Wine Bus Res 19(4): 327-339. http://dx.doi.org/10.1108/17511060710837454 |
| ○ | Barclay D, Higgins C, Thompson R, 1995. The partial least squares PLS approach to causal modeling: Personal computer adoption and use as an illustration. Technol Stud 2: 285-309. |
| ○ | Bernabéu R, Brugarolas M, Martínez-Carrasco L, Díaz M, 2008. Wine origin and organic elaboration, differentiating strategies in traditional producing countries. Brit Food J 110(2): 174-188. http://dx.doi.org/10.1108/00070700810849899 |
| ○ | Bernabéu R, Prieto A, Díaz M, 2013. Preference patterns for wine consumption in Spain depending on the degree of consumer ethnocentrism. Food Qual Prefer 28(1): 77-84. http://dx.doi.org/10.1016/j.foodqual.2012.08.003 |
| ○ | Bruwer J, House M, 2003. Has the era of regional branding arrived for the Australian wine industry? Some perspectives. Aust NZ Grapegrower Winemaker 479: 56-61. |
| ○ | Casini L, Corsi AM, Goodman S, 2009. Consumer preferences of wine in Italy applying best-worst scaling. Int J Wine Bus Res 21(1): 64-78. http://dx.doi.org/10.1108/17511060910948044 |
| ○ | Chin W, 1998. The partial least squares approach to structural equation modelling. In: Modern methods for business research; Marcoulides GA (ed.). pp: 295-336. Lawrence Erlbaum Assoc Publ, NY. |
| ○ | Chin WW, 2000. Frequently asked questions – Partial least squares & PLS-Graph. Home Page. Available in: http://disc-nt.cba.uh.edu/chin/plsfaq.htm. |
| ○ | Claret A, Guerrero L, Aguirre E, Rincón L, Hernández MD, Martínez I, Peleteiro JB, Grau A, Rodríguez-Rodríguez C, 2012. Consumer preferences for sea fish using conjoint analysis: Exploratory study of the importance of country of origin, obtaining method, storage conditions and purchasing price. Food Qual Prefer 26: 259-266. http://dx.doi.org/10.1016/j.foodqual.2012.05.006 |
| ○ | De Francesco E, Estrella Orrego J, Gennari A, 2012. Would ‘New World’ wines benefit from protected geographical indications in international markets? The case of Argentinian Malbec. Wine Econ Policy 1(1): 63-72. http://dx.doi.org/10.1016/j.wep.2012.08.001 |
| ○ | Dmitrovic T, Vida I, Reardon J, 2009. Purchase behavior in favor of domestic products in the West Balkans’. Int Bus Rev 18(5): 523-535. http://dx.doi.org/10.1016/j.ibusrev.2009.05.003 |
| ○ | Fandos C, Flavián C, 2011. Consequences of consumer trust in PDO food products: the role of familiarity. J Prod Brand Manage 20(4): 282-296. http://dx.doi.org/10.1108/10610421111148306 |
| ○ | García-Galán MM, Del Moral-Agúndez A, Galera-Casquet C, 2012. Assessing the introduction and development of a designation of origin from the firm’s perspective: The case of the Ribera del Guadiana wine PDO. Span J Agric Res 10(4): 890-900. http://dx.doi.org/10.5424/sjar/2012104-2873 |
| ○ | García-Galán MM, Del Moral-Agúndez A, Galera-Casquet C, 2014. Valuation and importance of the extrinsic attributes of the product from the firms’ perspective in a Spanish wine protected designation of origin. Span J Agric Res 12(3): 568-579. http://dx.doi.org/10.5424/sjar/2014123-6036 |
| ○ | Gázquez JC, Jiménez D, Marín GM, 2012. Sinergias entre los atributos del producto y la familiaridad con su origen. Efectos sobre la imagen percibida. Cuadernos de Economía y Dirección de la Empresa 15(2): 73-83. |
| ○ | Godey B, Pederzoli D, Aiello G, Donvito R, Chan P, Oh H, Singh R, Skorobogatykh II, Tsuchiya J, Weitz B, 2012. Brand and country-of-origin effect on consumers’ decision to purchase luxury products. J Bus Res 65(10): 1461-1470. |
| ○ | González MJ, Villanueva ML, 2001. La receptividad de los consumidores navarros hacia los productos de origen regional y nacional. Proc Congreso de Economía de Navarra, October, Pamplona (Spain), Gobierno de Navarra, pp: 533-550. |
| ○ | Han CM, 1989. Country of origin: Halo or summary construct? J Market Res 26: 222-229. |
| ○ | Insch GS, McBride B, 2004. The impact of country-of-origin cues on consumer perceptions of product quality: A binational test of the decomposed country-of-origin construct. J Bus Res 57(3): 256-265. |
| ○ | Jaffe ED, Nebenzahl ID, 2001. National image and competitive advantage: theory and practice of country of origin. Copenhagen Business School Press, Copenhagen (Denmark). |
| ○ | Jiménez N, San Martín S, 2010. The role of country-of-origin, ethnocentrism and animosity in promoting consumer trust. The moderating role of familiarity. Int Bus Rev 19(1): 34-45. |
| ○ | Johnson R, Bruwer J, 2007. Regional brand image and perceived wine quality: the consumer perspective. Int J Wine Bus Res 19(4): 276-297. |
| ○ | Kallas Z, Escobar C, Gil JM, 2013. Analysis of consumers’ preferences for a special-occasion red wine: A dual response choice experiment approach. Food Qual Prefer 30(2): 156-168. |
| ○ | Klein JG, Ettenson R, Morris MD, 1998. The animosity model of foreign product purchase: an empirical test in the People’s Republic of China. The Journal of Marketing 62(1): 89-100. http://dx.doi.org/10.2307/1251805 |
| ○ | Lacey S, Bruwer J, Li E, 2009. The role of perceived risk in wine purchase decisions in restaurants. Int J Wine Bus Res 21(2): 99-117. http://dx.doi.org/10.1108/17511060910967962 |
| ○ | Lagerkvist CJ, Berthelsen T, Sundström K, Johansson H, 2014. Country of origin or EU/non-EU labelling of beef? Comparing structural reliability and validity of discrete choice experiments for measurement of consumer preferences for origin and extrinsic quality cues. Food Qual Prefer 34: 50-61. http://dx.doi.org/10.1016/j.foodqual.2013.12.009 |
| ○ | Lee R, Lockshin L, 2011. Halo effects of tourists’ destination image on domestic product perceptions. Australas Market J 19(1): 7-13. http://dx.doi.org/10.1016/j.ausmj.2010.11.004 |
| ○ | Lee JK, Lee BK, Lee WN, 2013. Country-of-origin fit’s effect on consumer product evaluation in cross-border strategic brand alliance. J Bus Res 66(3): 354-363. http://dx.doi.org/10.1016/j.jbusres.2011.08.016 |
| ○ | Luque T, Ibáñez JA, Rodríguez MA, 2004. Análisis de los efectos provocados por el etnocentrismo del consumidor en la evaluación de los productos procedentes de diferentes países. Revista Europea de Dirección y Economía de la Empresa 13(4): 139-154. |
| ○ | Martínez-Carrasco L, Brugarolas M, Del Campo FJ, Martínez A, 2006. Influence of purchase place and consumption frequency over quality wine preferences. Food Qual Prefer 17(5): 315-327. http://dx.doi.org/10.1016/j.foodqual.2005.02.002 |
| ○ | McCutcheon E, Bruwer J, Li E, 2009. Region of origin and its importance among choice factors in the wine-buying decision making of consumers. Int J Wine Bus Res 21(3): 212-234. http://dx.doi.org/10.1108/17511060910985953 |
| ○ | Olsen JE, Biswas A, Granzin KL, 1993. Influencing consumers’ selection of domestic versus imported products: Implications for marketing based on a model of helping behaviour. J Acad Market Sci 21(4): 307-321. http://dx.doi.org/10.1007/BF02894523 |
| ○ | Papadopoulos N, Heslop LA, 2003. Country equity and product-country images: state of art in research and implications. In: Handbook of research in international marketing; Jain SC, (ed). pp: 402-433. Edward Elgar, Cheltenham, UK. http://dx.doi.org/10.4337/9781781950395.00032 |
| ○ | Perrouty JP, d’Hauteville F, Lockshin L, 2006. The influence of wine attributes on region of origin equity: An analysis of the moderating effect of consumer’s perceived expertise. Agribusiness 22(3): 323-341. http://dx.doi.org/10.1002/agr.20089 |
| ○ | Pharr JM, 2005. Synthesizing country-of-origin research from the last decade: is the concept still salient in the era of global brands? J Market Pract Theor 13(4): 34-45. |
| ○ | Shimp T, Sharma S, 1987. Consumer ethnocentrism construction and validation of the CETSCALE. J Market Res 27: 280-289. http://dx.doi.org/10.2307/3151638 |
| ○ | Srinivasan N, Jain SC, Sikand K, 2004. An experimental study of two dimensions of country-of-origin manufacturing country and branding country using intrinsic and extrinsic cues. Int Bus Rev 13(1): 65-82. http://dx.doi.org/10.1016/j.ibusrev.2003.05.004 |
| ○ | Van Ittersum K, Candel M, Meulenberg M, 2003. The influence of the image of a product’s region of origin on product evaluation. J Bus Res 56(3): 215-226. http://dx.doi.org/10.1016/S0148-2963(01)00223-5 |
| ○ | Verlegh P, Steenkamp J, Meulenberg M, 2005. Country-of-origin effects in consumer processing of advertising claims. Int J Res Market 22(2): 127-139. http://dx.doi.org/10.1016/j.ijresmar.2004.05.003 |